Ranugames

This privacy policy was last modified on 23th Sep 2024

About us and how to contact us

Personal information we collect

How we use your personal information

Who we share your personal information with

Where we process your personal information

Your rights

Changes to the Privacy Policy

This privacy policy (“Policy”) informs you of your choices and our practices in relation to your Information (as defined below). In this Policy, "Ranugames", “we” or “us” refers to Ranugames. We are in Spain. We choose why we need to use your Information and how it is used, which means we are considered the data controller in certain countries. For the purpose of this Policy, “Information” means any information relating to an identified or identifiable individual. This includes Information relating to your use using our Android games. When you use the Mobile Games, you accept our rules and policies which set out how we handle your Information, and you understand we collect, process, use and store your Information as described in this Policy. If you do not agree with this Policy, you must not play any of the Games. If you change your mind in the future, you must stop playing the Games and you may exercise your rights in relation to your Information as set out in this Policy.

We will process and use the following Information about you:

Information you provide when using the Games:
• Username: when you play the Games, we may ask you to choose a username.
• In-Game Communication: In some Games you can interact with other players via chat. In this case we would process Information regarding such interactions, including timestamps or chat content.

Information we automatically collect or is generated about you when you play the Games:
• Identifiers: your IP address, advertising ID, Adjust ID, HTTP header, MAC address, device ID, third-party app IDs (apptoken), unique Ranugames ID, country and city level location data and device information (such as model, brand, language, and operating system).
• Information received from third parties: Analytics Information: we integrate analytics software from third party analytics providers in some of our Games. We then receive reports that help us optimise our in-game features and events to each user of our Games which include your user ID and information on your in-game activity
• Advertising partners: we receive Information from third-party advertising providers, including user ID and Information on your interactions with advertising shown in on our Mobile Games.

Information received from third parties:
• Payment providers: When you make payments in our Games, we receive the following Information from our payment providers about your transactions: transaction ID, country, payment provider used, purchased item, currency, value, and payment timestamp.
• Analytics Information: We integrate analytics software from third party analytics providers in some of our Games. We then receive reports that help us optimise our in-game features and events to each user of our Games which include your user ID and information on your in-game activity.

We use your Information to:

• Provide you with the Games. We will use your Information to perform our contractual obligation towards you to allow you to play the Games, remember your progress, allow you to play Games with your friends and communicate with them via in-Game chat. We will also use your Information to allow you to make purchases via Google Play, and we will have access to google play purchases information.
• Improve and monitor Game use. It is in our legitimate interests to improve our Games for our customers. When doing so, we may automatically collect information or generate Information about you when you play the Games and wich funcionalities of game have more interest for users.

We share your Information with selected third parties, including:

• Cloud service providers who rely on for data storage, including hostgator Web Services who are based in the U.S.;
• Analytics providers: we work with a number of analytics, segmentation and mobile measurement service providers who help us understand our userbase.
• Payment processors: For Mobile Games, we use Google payment processor. This payment processor is responsible for the processing of your Information, and may use your Information for their own purposes in accordance with their privacy policies as below:
  Google: https://policies.google.com/privacy

To exercise your rights, please follow the procedure set out below, send us an email at ranugames@gmail.com.

• Access. You have the right to access Information, and to receive an explanation of how we use it and who we share it with. This right is not absolute. For example, we cannot reveal trade secrets, or give you Information about other individuals.
• Erasure. You have the right to request deletion of your Information. We may need to retain some of your Information where there are valid grounds for us to do so under data protection laws. For example, for the defence of legal claims, respect freedom of expression, or where we have an overriding legitimate interest to do so, but we will let you know when this is the case. Note that where the Information is held by a third-party data controller, such as an advertising partner or a payment processor, we will use reasonable steps to inform them of your request, but we recommend you contact them directly in accordance with their own privacy policies to ensure your personal data is erased.
• Objection and withdrawal of consent: You have the right to (i) withdraw your consent where you previously provided such consent; or (ii) object to our processing of your Information where we process such Information on the basis of our legitimate interests (see above under How we use your personal information). You may send en email to ranugames@gmail.com for any doubt
• Copy. You have the right to receive a copy of Information we process on the basis of consent or contract in a structured, commonly used and machine-readable format, or to request that such Information is transferred to a third party.
• Correction. You have the right to correct any Information held about you that is inaccurate.

We use the following user acquisition and advertising partners, that are integrated into some or all the Games. Please check the following privacy policies to learn more about their privacy practices, including how you may exercise your data subject rights.

• Google (AdMob): https://policies.google.com/privacy?hl=en-US
• Tappx: https://www.tappx.com/legal/privacy-policy

We welcome questions, comments, and requests regarding this Policy. These should be addressed to ranugames@gmail.com.